Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Michael Starr

President & CEO

Mic Starr, agency owner, has been an instructor of insurance for more than 15 years, specializing in commercial insurance. He founded Starr Insurance in 1989 and expanded by purchasing a small, existing ERIE agency in 1991 that grew into the agency you see today.

He has grown the agency to become an industry leader and has won multiple awards from ERIE and other carriers for agency excellence. Mic consistently uses the core values of excellent customer service by going above and beyond client expectations to meet their needs. Call or text today!

Derek Taylor

Derek Taylor

Chief Operating Officer

Derek joined our agency in January 2018. Prior to joining the Starr Team, Derek spent 7 years as a Senior District Sales Manager for the Erie Insurance Group. Throughout his career he has obtained the following designations; CIC, CLU, CPCU. He holds a Bachelor’s Degree in Sports Management with a Concentration in Marketing from Mount Saint Mary’s University where he played on the Men’s Division 1 Tennis Team. Currently, Derek oversees the day to day operations of our agency.

Belinda Holbert

Personal Lines & Life Producer

I started with Starr Insurance in 2006. I have always worked in Customer Service. I look forward to working with each customer to help them with their insurance needs and provide them with the best customer service possible.

The insurance industry can be very confusing and the rewards that come from helping others gives me great job satisfaction.

In my spare time I enjoy traveling, boating, playing volleyball and spending time with my family.

Call or text today!

Donna Nailor

Personal Lines Customer Service Agent

I have worked in the insurance industry since 1988 both in Personal and Commercial. I enjoy working in Personal Lines because of the customer service and interaction with the clients.

Janelle Barkman

Personal Lines & Life Producer

I started in the insurance industry in 2008 and joined the Starr Insurance team in June 2015. I am currently licensed with a Property & Casualty and Life & Health license. In my free time, I like to spend time with my family, go shopping, and spend time at the beach. What I like most about the insurance business is helping the customers understand their coverage needs and how to protect those needs. It is very rewarding when a customer leaves your office and you know they have coverage for everything important to them! Call or text today!

Jennifer Davidson

Commercial Lines Customer Service Agent

I joined the Starr family in March of 2017 after being in customer service for over 10 years. I quickly realized after a few months of being here that I wanted to be involved with the commercial lines side of the industry. I am currently licensed in Property & Casualty as well as Life. Recently, I completed my CISR designation and have started to work towards the CIC designation. In my free time I enjoy taking my Jeep offroading with my boyfriend and 2 dogs, going to baseball & softball games, watching college football (ROLL TIDE) and spending time with my family and friends. I believe working in the insurance industry is my calling as I am always learning new things and conquering challenges, leaving me feeling fulfilled at days end.

Kaytee Byers

Kaytee Byers

Commercial Lines Customer Service Agent

I joined the Starr Team in July 2016. I obtained a business administration degree from Penn State and spent 9 years working in the banking industry before beginning my career in insurance sales and servicing. I currently hold Property & Casualty as well as Life, Accident and Health licenses. Outside of work, I enjoy spending time with my husband and our 2 boys.

Kira Cramer

Personal Lines Producer - P&C, Life

With over 5 years of experience in the financial services industry, I officially joined the Starr family in January of 2019.
I have always had a passion for helping my clients and customers and putting their needs first in every aspect of my professional career!
After obtaining a Bachelor of Arts Degree in Public Relations from Shippensburg University, I quickly began pursuit of a financial services career and fell in love with helping as many people as I can to achieve their own personalized version of financial success.
I am currently in the midst of obtaining my Certified Financial Planner (CFP) designation to add to my insurance license repertoire.
Outside of my profession, the majority of my time is spent with my family and friends! I’m a firm believer that you become who you surround yourself with, and I’m so grateful to be surrounded by some of the most amazing people; personally and professionally. Call or text today.

Lekha Patel

Lekha Patel

Commercial & Life Producer

I started my professional career in banking working at several local community banks. I learned quickly that strength is in helping others and finding solutions to fit their needs. I joined Starr Insurance in June 2017 as a Commercial Lines Producer. I hope to build long term relationships with clients by building trust, acting in their best interest, and providing consistent and excellent service. Call or text today!

Michelle McNew

Michelle McNew

Commercial Lines Customer Service Agent

I became part of the Starr team in 2004 after obtaining my property & casualty insurance license and have enjoyed providing excellent customer service as a member of the commercial team. My goal has always been to provide each customer with a strong, confident understanding of the insurance coverages they have. In order to provide the best insurance knowledge for clients, I have worked to continue my education by earning the Certified Insurance Service Representatives (2005) and Certified Insurance Counselor (2015) designations. Furthering my education has allowed me to provide clients with the confidence they need to make informed decisions on protecting their businesses. One of the most exciting highlights of my career here at Starr Insurance was being the 2017 recipient of the Erie Insurance Quality Customer Service Agent of the Year Award. I look forward to each day and appreciate the opportunity to serve our clients & work with a team that truly cares about providing the best possible customer service!

Mindy Johnson

Mindy Johnston

Claims Manager

I currently do the majority of the claims handling and processing for the agency. I am usually helping customers deal with very difficult circumstances during an auto or homeowner loss. I enjoy making sure their claim is handled quickly and fairly!

Roger Watson

P&C, Life, Health & Disability Agent

Helping people protect their dreams and reach their goals is what gets me up in the morning. We all have financial dreams and my role is to help you achieve your dreams. The foundation of a financial dream is based on time and money and I want to help you maximize your time and your money to achieve that dream.

Perhaps you are interested in developing a complex estate plan or just trying to find affordable health insurance for your family. Maybe you’re interested in how a particular type of insurance works or how best to invest in your future today. I will be glad to help – please feel free to give me a call.

Tammy Foley

Personal Lines Customer Service Agent

I started in the insurance industry in 1992. I am currently working exclusively in Personal Lines, but I am also licensed to sell Life and Health Insurance.

I enjoy the personal relationships I have with my customers. I want to make sure all our customers receive quality service, and know they can count on the team at Starr Insurance to provide for all their Insurance needs.

Tammy Krug

Commercial Service Agent

Tammy joined Starr Insurance after working in customer service with several local community banks where there was an emphasis on customer service excellence.

Teria Kaspar

Commercial Lines Customer Service Agent

Teria came to Starr Insurance in 2002 with 7 years of experience and has proven to be an excellent addition to our company… “Insurance can be a complicated subject for people to understand. I have been in the insurance business for over seven years and what I like most is being able to help people understand their coverage needs and what our policies do to help protect them. Having them leave my office with a little more knowledge is what makes my job worth it.

Working here at the Starr Agency has been great for me. We have a great and friendly staff who work together to make sure that our clients needs are met and that is what matters the most in this business.

Terri Hollenshead

Commercial Lines & Life Producer

I started in the insurance industry in 2002 and joined the Starr Insurance team October 2018 as a Commercial Lines Producer. I am exclusively in Commercial Lines; however I am also licensed to sell Life & Health Insurance. What I find most rewarding about what I do, is providing Protection and Service to all my clients on what is important to them. My goal is to provide better protection at the fairest cost for your business insurance needs. Call me today to get your free Business Quote comparison to see what we have to offer you and your business.

Todd Shoemaker

Todd Shoemaker

Commercial/Personal/Life Producer

I joined the Starr Insurance team in February 2015 with over 15 years of Insurance experience. I enjoy traveling and golfing in my free time. What I like most about the insurance business is educating clients and fulfilling a vital role in covering the things that are most important to them. The highest compliment I can receive is the referral of friends and family. Call or text today.

Jasmine Turner

Jasmine Turner


Jasmine Turner joined the Starr team in 2018. She holds a Bachelor of the Arts Degree in International Studies from Millersville University of Pennsylvania Jasmine studied Spanish and Cultural Anthropology and she still enjoys learning more about the Spanish-speaking community. She hopes this will bring more cultural understanding to the Starr team. Her work background includes customer service and education. She enjoys traveling, serving at church and assisting others.

Roxana Espinoza

Roxana Espinoza

Personal Lines Customer Service Agent

Roxy is our newest licensed addition to the team. She is now licensed in Property and Casualty. She brings over 9 years of customer service experience. Roxy is part of our Personal Lines Team and strives to give our clients and their policies the same attentiveness and accurate care that she would want for herself and her family. Roxy is bilingual which facilitates serving our Spanish speaking clientele. In her spare time she enjoys traveling, dancing, playing basketball, listening to music, being outdoors, and spending time with her husband and family.

Megan Mull

Personal Lines Service Agent

I joined the Starr family in June 2019 and brought with me over 15 years of customer service experience. I currently hold my Property& Casualty License and look forward to adding more. I am excited to learn and grow while helping our customers with their insurance. In my spare time you will find me spending time with my husband, 3 children, and 2 dogs.