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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Michael Starr

President & CEO

Mic Starr, agency owner, has been an instructor of insurance for more than 15 years, specializing in commercial insurance. He founded Starr Insurance in 1989 and expanded by purchasing a small, existing ERIE agency in 1991 that grew into the agency you see today.

He has grown the agency to become an industry leader and has won multiple awards from ERIE and other carriers for agency excellence. Mic consistently uses the core values of excellent customer service by going above and beyond client expectations to meet their needs. Call or text today!

Derek Taylor

Derek Taylor

Chief Operating Officer

Derek joined our agency in January 2018. Prior to joining the Starr Team, Derek spent 7 years as a Senior District Sales Manager for the Erie Insurance Group. Throughout his career he has obtained the following designations; CIC, CLU, CPCU. He holds a Bachelor’s Degree in Sports Management with a Concentration in Marketing from Mount Saint Mary’s University where he played on the Men’s Division 1 Tennis Team. Currently, Derek oversees the day to day operations of our agency.

Janelle Barkman

Personal Lines & Life Producer

I started in the insurance industry in 2008 and joined the Starr Insurance team in June 2015. I am currently licensed with a Property & Casualty and Life & Health license. In my free time, I like to spend time with my family, go shopping, and spend time at the beach. What I like most about the insurance business is helping the customers understand their coverage needs and how to protect those needs. It is very rewarding when a customer leaves your office and you know they have coverage for everything important to them! Call or text today!

Jennifer Davidson

Commercial Lines Customer Service Agent

I joined the Starr family in March of 2017 after being in customer service for over 10 years. I quickly realized after a few months of being here that I wanted to be involved with the commercial lines side of the industry. I am currently licensed in Property & Casualty as well as Life. Recently, I completed my CISR designation and have started to work towards the CIC designation. In my free time I enjoy taking my Jeep offroading with my husband and 2 dogs, going to baseball & softball games, watching college football (ROLL TIDE) and spending time with my family and friends. I believe working in the insurance industry is my calling as I am always learning new things and conquering challenges, leaving me feeling fulfilled at days end.

Kaytee Byers

Kaytee Byers

Commercial Lines Customer Service Agent

I joined the Starr Team in July 2016. I obtained a business administration degree from Penn State and spent 9 years working in the banking industry before beginning my career in insurance sales and servicing. I currently hold Property & Casualty as well as Life, Accident and Health licenses. Outside of work, I enjoy spending time with my husband and our 2 boys.

Lekha Patel

Lekha Patel

Commercial & Life Producer

I started my professional career in banking working at several local community banks. I learned quickly that strength is in helping others and finding solutions to fit their needs. I joined Starr Insurance in June 2017 as a Commercial Lines Producer. I hope to build long term relationships with clients by building trust, acting in their best interest, and providing consistent and excellent service. Call or text today!

Michelle McNew

Michelle McNew

Commercial Lines Customer Service Agent

I became part of the Starr team in 2004 after obtaining my property & casualty insurance license and have enjoyed providing excellent customer service as a member of the commercial team. My goal has always been to provide each customer with a strong, confident understanding of the insurance coverages they have. In order to provide the best insurance knowledge for clients, I have worked to continue my education by earning the Certified Insurance Service Representatives (2005) and Certified Insurance Counselor (2015) designations. Furthering my education has allowed me to provide clients with the confidence they need to make informed decisions on protecting their businesses. One of the most exciting highlights of my career here at Starr Insurance was being the 2017 recipient of the Erie Insurance Quality Customer Service Agent of the Year Award. I look forward to each day and appreciate the opportunity to serve our clients & work with a team that truly cares about providing the best possible customer service!

Mindy Johnson

Mindy Johnston

Claims Manager

I currently do the majority of the claims handling and processing for the agency. I am usually helping customers deal with very difficult circumstances during an auto or homeowner loss. I enjoy making sure their claim is handled quickly and fairly!

Roger Watson

P&C, Life, Health & Disability Agent

Helping people protect their dreams and reach their goals is what gets me up in the morning. We all have financial dreams and my role is to help you achieve your dreams. The foundation of a financial dream is based on time and money and I want to help you maximize your time and your money to achieve that dream.

Perhaps you are interested in developing a complex estate plan or just trying to find affordable health insurance for your family. Maybe you’re interested in how a particular type of insurance works or how best to invest in your future today. I will be glad to help – please feel free to give me a call.

Tammy Kennedy

Personal Lines Customer Service Agent

I started in the insurance industry in 1992. I am currently working exclusively in Personal Lines, but I am also licensed to sell Life and Health Insurance.

I enjoy the personal relationships I have with my customers. I want to make sure all our customers receive quality service, and know they can count on the team at Starr Insurance to provide for all their Insurance needs.

Teria Kaspar

Commercial Lines Customer Service Agent

Teria came to Starr Insurance in 2004 with 7 years of experience and has proven to be an excellent addition to our company… “Insurance can be a complicated subject for people to understand. I have been in the insurance business for over 25 years and what I like most is being able to help people understand their coverage needs and what our policies do to help protect them. Having them leave my office with a little more knowledge is what makes my job worth it.

Working here at the Starr Agency has been great for me. We have a great and friendly staff who work together to make sure that our clients needs are met and that is what matters the most in this business.

Terri Schilling

Commercial Lines & Life Producer

I started in the insurance industry in 2002 and joined the Starr Insurance team October 2018 as a Commercial Lines Producer. I am exclusively in Commercial Lines; however I am also licensed to sell Life & Health Insurance. What I find most rewarding about what I do, is providing Protection and Service to all my clients on what is important to them. My goal is to provide better protection at the fairest cost for your business insurance needs. Call me today to get your free Business Quote comparison to see what we have to offer you and your business.

Todd Shoemaker

Todd Shoemaker

Commercial/Personal/Life Producer

I have over 24 years of Insurance experience all over the US. What I like most about the insurance business is educating clients and fulfilling a vital role in covering the things that are most important to them. In 2020 I was awarded the first ever “Producer of the Year” in the 95 years Erie Insurance has been in business. The highest compliment I can receive is the referral of friends and family. Please contact me for all of your insurance needs.

Jasmine Turner

Jasmine Turner


Jasmine Turner joined the Starr team in 2018. She holds a Bachelor of the Arts Degree in International Studies from Millersville University of Pennsylvania Jasmine studied Spanish and Cultural Anthropology and she still enjoys learning more about the Spanish-speaking community. She hopes this will bring more cultural understanding to the Starr team. Her work background includes customer service and education. She enjoys traveling, serving at church and assisting others.

Megan Mull

Personal Lines Agent

I joined the Starr family in June 2019 and brought with me over 15 years of customer service experience. I currently hold my Property& Casualty License and look forward to adding more. I am excited to learn and grow while helping our customers with their insurance. In my spare time you will find me spending time with my husband, 3 children, and 2 dogs.

Sal Pontillo

Personal Lines Customer Service Agent

I currently have my Property & Casualty and Life & Health licenses. I am a part of the Personal Lines Team and bring 4 years of customer service experience in a call center environment. In my spare time I like to spend time with my wife and dog Maddox.

Alondra Mendoza


Alondra joined the Starr team in August 2020 and brought 4 years of customer service with her. She graduated from The Career Magnet School & The Franklin County Career & Technical Center. After studying for 3 years at FCCTC, she received a Certification for Marketing & Web Design. She has received her Property & Casualty license and recently received her Life & Health license. Alondra is also bilingual, speaking both English & Spanish fluently. In my spare time I like to spend time with family, friends and my dog Nala.

Anne Mummert

Personal Lines Service Agent - P&C and Life

I joined the Starr team in September of 2021 with 16 years of insurance customer service experience. I am very excited to be a part of the personal lines department. I hold Life & Health and Property & Casualty licenses. I strive to ensure clients fully understand the options and coverages they have. I enjoy creating a trust filled relationship with my clients. I live in Chambersburg with my husband and three daughters.

Tracy Taylor

Personal Lines Service Agent

Hi, I’m Tracy! In October 2022, the Tardosky Agency sold their entire P&C book of business to Starr Insurance, and I became a part of the Starr Team. I have only been in the insurance industry since 2018, but Customer Service is definitely a strong attribute of mine, since I love to talk! I currently have my Property & Casualty license and will be working towards getting my Life & Health license in 2023. In my off time, you will (or won’t) find me in the woods, camping with my husband, Rick, and our dog, Darby. Besides loving anything outdoors, I also enjoy working out, reading, worshipping our God, cooking new plant-based dishes, and smiling and laughing, always. “Smiling’s MY favorite!” – Buddy the Elf