Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Michael Starr

President & CEO

Mic Starr, agency owner, has been an instructor of insurance for more than 15 years, specializing in commercial insurance. He founded Starr Insurance in 1989 and expanded by purchasing a small, existing ERIE agency in 1991 that grew into the agency you see today.

He has grown the agency to become an industry leader and has won multiple awards from ERIE and other carriers for agency excellence. Mic consistently uses the core values of excellent customer service by going above and beyond client expectations to meet their needs.

Derek Taylor

Derek Taylor

Chief Operating Officer

Derek joined our agency in January 2018. Prior to joining the Starr Team, Derek spent 7 years as a Senior District Sales Manager for the Erie Insurance Group. Throughout his career he has obtained the following designations; CIC, CLU, CPCU. He holds a Bachelor’s Degree in Sports Management with a Concentration in Marketing from Mount Saint Mary’s University where he played on the Men’s Division 1 Tennis Team. Currently, Derek oversees the day to day operations of our agency.

Ana Mejia

Ana Mejia

Receptionist

I joined the Starr team in June of 2015 and brought with me many years in customer service. As a bilingual team member I find it very rewarding to be able to fully assist customers and truly understand their needs. I am currently licensed in Property and Casualty and look forward to growing more in the insurance field. I take every day with an open mind and try to learn more and more as I go. My top priority is to provide every customer with the best service possible.

Belinda Holbert

Personal Lines & Life Producer

I started with Starr Insurance in 2006. I have always worked in Customer Service. I look forward to working with each customer to help them with their insurance needs and provide them with the best customer service possible.

The insurance industry can be very confusing and the rewards that come from helping others gives me great job satisfaction.

In my spare time I enjoy traveling, boating, playing volleyball and spending time with my family.

Dean Martin

Commercial Lines & Life Producer

Dean began working at Starr Insurance as an IT consultant and in 2005 took on the role of commercial insurance sales.

“I know the pricing pressures of the industry and present economy are causing many business owners to look at their insurance packages and try to cut costs. My goal is to find ways to provide proper protection for their property, physical well-being and financial future at an affordable price point.”

Donna Nailor

Personal Lines Customer Service Agent

I have worked in the insurance industry since 1988 both in Personal and Commercial. I enjoy working in Personal Lines because of the customer service and interaction with the clients.

Janelle Barkman

Janelle Barkman

Personal Lines & Life Producer

I started in the insurance industry in 2008 and joined the Starr Insurance team in June 2015. I am currently licensed with a Property & Casualty and Life & Health license. In my free time, I like to spend time with my family, go shopping, and spend time at the beach. What I like most about the insurance business is helping the customers understand their coverage needs and how to protect those needs. It is very rewarding when a customer leaves your office and you know they have coverage for everything important to them!

Jennifer Davidson

Jennifer Davidson

Commercial Lines Customer Service Agent

I joined the Starr family in March of 2017 after being in customer service for over 10 years. I quickly realized after a few months of being here that I wanted to be involved with the commercial lines side of the industry. I am currently licensed in Property & Casualty as well as Life. Recently, I completed my CISR designation and have started to work towards the CIC designation. In my free time I enjoy taking my Jeep offroading with my boyfriend and 2 dogs, going to baseball & softball games, watching college football (ROLL TIDE) and spending time with my family and friends. I believe working in the insurance industry is my calling as I am always learning new things and conquering challenges, leaving me feeling fulfilled at days end.

Kaytee Byers

Kaytee Byers

Commercial Lines Customer Service Agent

I joined the Starr Team in July 2016. I obtained a business administration degree from Penn State and spent 9 years working in the banking industry before beginning my career in insurance sales and servicing. I currently hold Property & Casualty as well as Life, Accident and Health licenses. Outside of work, I enjoy spending time with my husband and our 2 boys.

Lacey Roth

Lacey Roth

Personal Lines Customer Service Agent

I joined the Starr Insurance team in August 2017 as a Personal Lines Service Agent. With fifteen years of customer service experience, one of my favorite things about working in insurance is helping my clients understand and choose the best coverage options to fit their needs. I enjoy spending time with my family, photography, being outdoors, and traveling to my hometown in Bedford County Pennsylvania.

Lekha Patel

Lekha Patel

Commercial & Life Producer

I started my professional career in banking working at several local community banks. I learned quickly that strength is in helping others and finding solutions to fit their needs. I joined Starr Insurance in June 2017 as a Commercial Lines Producer. I hope to build long term relationships with clients by building trust, acting in their best interest, and providing consistent and excellent service.

Michelle McNew

Michelle McNew

Commercial Lines Customer Service Agent

I became part of the Starr team in 2004 after obtaining my property & casualty insurance license and have enjoyed providing excellent customer service as a member of the commercial team. My goal has always been to provide each customer with a strong, confident understanding of the insurance coverages they have. In order to provide the best insurance knowledge for clients, I have worked to continue my education by earning the Certified Insurance Service Representatives (2005) and Certified Insurance Counselor (2015) designations. Furthering my education has allowed me to provide clients with the confidence they need to make informed decisions on protecting their businesses. One of the most exciting highlights of my career here at Starr Insurance was being the 2017 recipient of the Erie Insurance Quality Customer Service Agent of the Year Award. I look forward to each day and appreciate the opportunity to serve our clients & work with a team that truly cares about providing the best possible customer service!

Mindy Johnson

Mindy Johnston

Claims Manager

I currently do the majority of the claims handling and processing for the agency. I am usually helping customers deal with very difficult circumstances during an auto or homeowner loss. I enjoy making sure their claim is handled quickly and fairly!

Roger Watson

P&C, Life, Health & Disability Agent

Helping people protect their dreams and reach their goals is what gets me up in the morning. We all have financial dreams and my role is to help you achieve your dreams. The foundation of a financial dream is based on time and money and I want to help you maximize your time and your money to achieve that dream.

Perhaps you are interested in developing a complex estate plan or just trying to find affordable health insurance for your family. Maybe you’re interested in how a particular type of insurance works or how best to invest in your future today. I will be glad to help – please feel free to give me a call.

Tammy Foley

Personal Lines Customer Service Agent

I started in the insurance industry in 1992. I am currently working exclusively in Personal Lines, but I am also licensed to sell Life and Health Insurance.

I enjoy the personal relationships I have with my customers. I want to make sure all our customers receive quality service, and know they can count on the team at Starr Insurance to provide for all their Insurance needs.

Tammy Krug

Head of Marketing

Tammy joined Starr Insurance after working in customer service with several local community banks where there was an emphasis on customer service excellence.

Teria Kaspar

Commercial Lines Customer Service Agent

Teria came to Starr Insurance in 2002 with 7 years of experience and has proven to be an excellent addition to our company… “Insurance can be a complicated subject for people to understand. I have been in the insurance business for over seven years and what I like most is being able to help people understand their coverage needs and what our policies do to help protect them. Having them leave my office with a little more knowledge is what makes my job worth it.

Working here at the Starr Agency has been great for me. We have a great and friendly staff who work together to make sure that our clients needs are met and that is what matters the most in this business.

Todd Shoemaker

Todd Shoemaker

Commercial/Personal/Life Producer

I joined the Starr Insurance team in February 2015 with over 15 years of Insurance experience. I enjoy traveling and golfing in my free time. What I like most about the insurance business is educating clients and fulfilling a vital role in covering the things that are most important to them. The highest compliment I can receive is the referral of friends and family.

Nina Powers

Nina Powers

Personal Lines Customer Service Agent

I joined the Starr Family in June 2018 and brought with me over 10 years of customer service experience. I look forward to learning more about the insurance world so I can help our customers with their insurance needs. Outside of work, I enjoy spending time with family and four dogs, traveling, experiencing new things, gardening and being outdoors.

Jasmine Turner

Jasmine Turner

Receptionist

Jasmine Turner joined the Starr team in 2018. She holds a Bachelor of the Arts Degree in International Studies from Millersville University of Pennsylvania Jasmine studied Spanish and Cultural Anthropology and she still enjoys learning more about the Spanish-speaking community. She hopes this will bring more cultural understanding to the Starr team. Her work background includes customer service and education. She enjoys traveling, serving at church and assisting others.

Roxana Espinoza

Roxana Espinoza

Personal Lines Customer Service Agent

Roxy is our newest licensed addition to the team. She is now licensed in Property and Casualty. She brings over 9 years of customer service experience. Roxy is part of our Personal Lines Team and strives to give our clients and their policies the same attentiveness and accurate care that she would want for herself and her family. Roxy is bilingual which facilitates serving our Spanish speaking clientele. In her spare time she enjoys traveling, dancing, playing basketball, listening to music, being outdoors, and spending time with her husband and family.